How a Digital Transformation at Singapore Pools Helps Singapore Pools Fight Illegal Gambling
Swimming at SGP pools is an enjoyable way to stay active and relax, offering exercise with plenty of fresh air and family or friend time together. But before entering any pool it’s important to remember certain guidelines – here’s why
Swimming is an incredibly healthy activity that can reduce the risk of heart disease, obesity and diabetes. For an enjoyable aquatic experience that’s both safe and convenient, join a public swim club. Not only will they offer various swimming activities but many also provide fitness classes or lessons to help develop into better swimmers.
Singapore Pools, Singapore’s only legal lottery and sports betting operator, handles approximately $12.2 billion worth of bets annually in an increasingly crowded market. Their goal is to provide safe gaming environments while counteracting illegal gambling syndicates; to accomplish this they have implemented a digital transformation strategy under Yeo Teck Guan’s leadership as their Chief Information Officer.
Yeo and his team took immediate steps to transform Singapore Pools’ customer touchpoints, which had previously largely consisted of counter service based in-person interactions when they joined. They then launched digital channels and mobile betting platforms so customers can onboard, manage accounts, and bet online – driving digital adoption among their customers and making Singapore Pools more effective against illegal gambling activities.
Yeo and his team had to overcome numerous hurdles to implement changes necessary to combat COVID-19 and other infectious diseases, while maintaining high levels of security and performance during transition. To accomplish this, they migrated to Oracle Cloud Infrastructure (OCI), powered by Oracle’s cloud observability and management platform. OCI allows Singapore Pools to monitor, analyse, manage multiple applications more efficiently by providing more visibility through automation through one dashboard while helping resolve issues more rapidly than previously.
Yeo and his team are currently working to strengthen the organisation’s data analytics capabilities using AI and machine learning, in order to gain deeper insights into how the business is operating and make informed decisions regarding future initiatives. It will also increase data quality available for management decisions while improving customer experiences overall.
Attentively responding to pool leaks promptly is key to maintaining a safe and healthy swimming environment for years. Consulting a qualified professional will allow them to assess your situation and recommend the most appropriate solutions; in the interim, temporarily fixing leaks with plumbing sealant might work; especially important when leaks occur near exposed skimmer and pool lights that require professional solutions as they could prove costly and dangerous.