Singapore Pools was established in 1968 to offer individuals legal gambling options in Singapore, such as Toto and 4D lottery, sports betting, horse racing and online gambling. Furthermore, singapore pools is committed to responsible gambling through various initiatives to ensure gamblers don’t spend more than they can afford to lose.
Alongside its commitment to responsible gambling, the company has also adopted digitalization in order to provide an easier and more accessible gambling experience. Since 1999, they have created an online platform which allows customers to place bets from either a computer or mobile device; this has helped the company reach a wider audience while increasing profits.
The company also partners with other organisations to assist their employees with managing stress at work through training and workshops that teach coping mechanisms – especially beneficial for those susceptible to workplace stress. Furthermore, support services are also offered for anyone at risk of problem gambling.
Singapore Pools stands out as an industry leader when it comes to legal gaming, but also has an impressive record when it comes to charity work. A substantial portion of its revenue is donated back into the wider community; over the years they have given out over $2 billion worth of prizes to punters and government bodies alike and donate around $5 million per year towards charity initiatives.
Singapore Pools’ efforts at providing better customer service have seen several IT initiatives introduced over the last decade, such as PoolzConnect – an online telephone betting system which enables punters to bet using IP enabled call centers and payment gateways linked directly with local banks – thus helping reduce illegal betting activities while improving customer relations and service delivery.
Singapore Pools Academy, their human capital development unit, provides training resources to non-governmental organisations (NGOs), social service organisations (SSOs) and charities, in line with their goal of enriching communities.
Recent events at the company caused major disruption when customers were unable to purchase tickets on December 4, affecting retail betting terminals and e-payment services, before gradually being resolved from 12pm.
Singapore Pools’ online service and its iPoker platform remain accessible, making bets simple for punters despite disruptions. You can access this platform from any device with internet connectivity; past results of draws may even provide useful clues when choosing new numbers! Just make sure that before beginning to play you read all terms and conditions carefully as odds of winning TOTO or 4D may be slim – however it never hurts to try!
